Effective Date: March 12, 2025

Last Updated: March 12, 2025

Welcome to The Long Memo (“Publication”), operated by Borderless Media, LLC (“Company,” “we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or subscribe to The Long Memo through Substack or other associated platforms.

By using The Long Memo, you consent to the practices described in this Privacy Policy. If you disagree, please discontinue use of our services.

1. Information We Collect

We collect only the information necessary to operate The Long Memo and improve our services.

A. Information You Provide Directly

• Subscription Information – When you subscribe, we collect your email address and payment details (processed via Substack).

• Communications – If you contact us via email or comments, we collect your name, email, and message content.

• User-Generated Content – If you participate in discussions, your comments and interactions are stored.

B. Information Collected Automatically

• Usage Data – We may collect information on how you interact with The Long Memo, such as page views, referring sites, and reading patterns.

• Device & Browser Data – We may collect data about the device, browser, and operating system used to access our content.

• Cookies & Tracking Technologies – We may use cookies, pixels, or similar technologies to analyze site traffic and enhance user experience.

2. How We Use Your Information

We use your data for the following purposes:

✅ To provide and improve our services – Ensuring access to our content, troubleshooting issues, and enhancing user experience.
✅ To communicate with you – Sending newsletters, responding to inquiries, and providing updates.
✅ To maintain security & prevent abuse – Detecting fraudulent activities, spam, or violations of our Terms of Service.
✅ To analyze engagement & performance – Understanding readership trends and improving content strategies.

🚫 We do NOT:
❌ Sell or share your personal information with third-party advertisers.
❌ Use your data for intrusive tracking or profiling.
❌ Collect or store sensitive personal data (such as government IDs, financial details beyond payment processing, or health records).

3. How We Protect Your Information

We take reasonable security measures to protect your data from unauthorized access, loss, misuse, or disclosure.

🔒 Data Encryption – Communications and transactions are secured via encryption where applicable.
🔒 Access Controls – Only authorized personnel have access to subscriber data.
🔒 Substack Compliance – (Stripe) Substack’s secure payment processing systems handle payment and subscription data.

⚠️ However, no system is 100% secure. While we take security seriously, we cannot guarantee absolute security of information transmitted over the internet.

4. Third-Party Services & Integrations

• Substack – Our publication is hosted on Substack, which manages subscriptions and payment processing. Substack’s Privacy Policy applies to all subscriber transactions.

• Email & Communication Providers – We may use third-party services (e.g., Substack’s email system) to manage newsletters.

• Analytics & Performance Tracking – We may use third-party analytics to monitor engagement trends.

👥 We do NOT control third-party privacy policies. We encourage you to review Substack’s Privacy Policy for further details.

5. Your Rights & Choices

You have certain rights regarding your personal information:

🔹 Access & Correction – You may update or correct your subscription details via Substack.
🔹 Unsubscribe & Opt-Out – You can unsubscribe from emails at any time via the unsubscribe link in emails or by adjusting your Substack settings.
🔹 Data Deletion Requests – If you wish to delete your data, contact us at editor@thelongmemo.com. However, some data may be retained for legal or security reasons.
🔹 Cookie Preferences – You can manage cookie settings via your browser.

6. Data Retention Policy

We retain user data only as long as necessary to fulfill the purposes outlined in this policy:

• Subscription & Payment Records – Retained as required by Substack’s policies.

• User Communications – Retained for customer service or security reasons.

• Analytics Data – Retained in anonymized format for content performance analysis.

7. Children’s Privacy

The Long Memo is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a minor, please contact us for removal.

8. International Data Transfers

The Long Memo is based in the United States. If you access our content from outside the U.S., you acknowledge that your data may be transferred and processed in the United States, subject to U.S. privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Changes take effect immediately upon posting.

• Continued use of The Long Memo after updates constitutes acceptance of the new policy.

We encourage you to review this policy periodically.

10. Contact Information

For any privacy-related inquiries, please contact us:

📌 Borderless Media, LLC
📍 8500 Normandale Lake Blvd, Suite 350, Bloomington, MN 55437
📧 editor@thelongmemo.com

Acknowledgment & Agreement

By subscribing to or accessing The Long Memo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.